F.A.Q.
Here are some common questions about Art & Frames
What materials do you use for picture framing?
We use a variety of materials for picture framing, including natural woods/ synthetic frames, metal, acrylic, and more. We offer a wide range of options to suit different styles and budgets (i.e.: wooden, synthetic, aluminum frame)
Do you offer custom framing services?
Yes, we offer custom picture framing services to help you frame your artwork or photographs according to your requirements
How long does it take to complete a picture frame order?
The time it takes to complete a picture frame order depends on the complexity of the frame and the current demand for our services. On average, it takes about 5-10 working days to create the job but a total of 12 – 15 days to ship and deliver to the designated address
Do you offer conservation framing services?
Yes, we offer conservation picture framing services to preserve your artwork for years to come. This includes using archival materials, UV-resistant glazing, acid-free tape and other techniques to ensure your artwork stays in excellent condition.
What if I don't like my artwork when received?
Unfortunately, we do not accept returns on artwork due to the high transportation costs.
How do I track my order?
You can check the status of a current order with your order number and email address. As soon as your art ships, we’ll send you a confirmation email that includes a tracking number.
How do I track my order?
You can check the status of a current order with your order number and email address. As soon as your art ships, we’ll send you a confirmation email that includes a tracking number.
How much will be shipping cost?
As our product sizes vary, you will be able to find accurate shipping costs on the cart and checkout pages. If you want your stuff there faster, see Expedited and Overnight shipping cost at checkout.










